My plane seat’s window shade broke — I was told to tape up my own


Why so shady?

Ally Shapiro — the daughter of “The Real Housewives of New York City” alum Jill Zarin — claims in a now-viral TikTok that a Delta Airlines flight attendant offered her random materials to makeshift her own window shade after hers broke.

The video showed Shapiro, who was flying from Nimes, France, to New York, finagling a Delta safety booklet against the plane window and taping it down to ensure she could get some shut-eye on the long trip home.

“When you pay for an extremely expensive international flight thats 8 hours long you would think a window shade would be included…they offered me tape and safety books (ironically) so i could tape it myself,” Shapiro, 32, captioned a TikTok posted earlier this month.

The clip of the Jill & Ally business owner has soared with over 4.3 million views.


Ally Shapiro, daughter of “Real Housewives” alum Jill Zarin, said she boarded a Delta Airlines flight with no window shade next to her window seat.
@allyshaps/TikTok

Shapiro made a video documenting the incident, which has gone viral with over 4 million views.
Shapiro made a video documenting the incident, which has gone viral with over 4.3 million views.
@allyshaps/TikTok

“I used to be a very loyal Delta customer, but this was just insane,” she continued in the caption.

The Post contacted Delta and Shapiro for comment.

In a series of follow-up videos, Shapiro reported the ticket cost around $2,000 and explained that the window was not tinted.

It already had tape on it because there was no window shade, she claimed.

She also said the first flight attendant was “very rude and very dismissive,” but that a “much more friendly” steward eventually gave her some tape and booklets to make a DIY-nightshade.

“As someone that already has so much anxiety when I fly, this was a really sucky situation for me, and I wish they could have handled it better, or at least offered us a different seat, because I could not fly like this,” she said.

The content creator added that, “They made us remove [the booklet] before landing because management would be upset… shouldn’t they be upset for having a broken window and not letting us switch seats?!”


Shapiro was forced to create her own shade after they offered her tape and a safety pamphlet.
Shapiro said she was forced to create her own shade with tape and a safety pamphlet.
@allyshaps/TikTok

Shapiro claimed that she was not offered another seat.
Shapiro claimed that she was not offered another seat.
@allyshaps/TikTok

In another follow-up clip, Shapiro said she called Delta to complain.

She said she was not given a refund, but rather “15,000 miles, which is equal to like $150, I think.”

The reality TV alum clarified that she didn’t think the flight should have been delayed, because the window was not actually broken — just the shade.

However, she again noted that it would have been helpful to have been offered a different seat or at least the “courtesy” of “acknowledging” that it was a strange mishap.


Shapiro made a number of follow-up videos talking more about the experience.
Shapiro made a number of follow-up videos talking more about the experience.
@allyshaps/TikTok

“Yeah, it sucked, it was frustrating, but it wasn’t the end of the world. I’ll probably fly Delta again, but it would be nice if anyone from Delta reached out to me after 4 million people saw that video,” she concluded.

She claimed that Delta didn’t comment or message her.

In the comments section of Shapiro’s initial video, many users expressed shock over the incident.

“Wow I would be livid,” one user wrote.

Another agreed, typing, “No window shade AND you weren’t allowed to swap seats!? that’s crazy! 🤯.”

“Unacceptable,” someone else lamented. “Shame on them. These airlines are getting worse and costing more. How?!”

Others didn’t agree with her outrage.

“What did you want them to do, cancel your flight?” one person wondered.



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