A new survey by Transreport has revealed that 52% of disabled music fans avoid live events due to poor accessibility at venues (Source: Mixmag). The study, which polled 1,000 people with disabilities across the UK, highlights long-standing challenges that continue to make concerts and festivals difficult to attend.
According to the findings, nearly seven in ten respondents described concert venues as “ill-equipped” to meet their needs. The main barriers include difficulty entering and exiting venues, overcrowded spaces, and restricted stage visibility. Moreover, 63% of those surveyed said they face what’s known as the “accessibility tax” – extra expenses such as higher transport costs, accommodation, or ticket fees due to limited companion tickets or inaccessible booking systems.
In addition, 58% said event support remains “inadequate,” while almost half shared that they don’t feel welcome at music events. Transport links also emerged as a major obstacle, with 67% citing poor connections as a reason for missing shows, and 27% saying travel to venues feels nearly impossible.
Wheelchair user Kerensa Phelps, 29, from Swansea, shared her experience: “Unfortunately a lot of venues are completely inaccessible. I’ve had to travel across the country to see a band, despite them playing multiple venues near home.”
Responding to the findings, Transreport CEO Jay Shen criticised the “barriers that add stress and uncertainty” to what should be inclusive experiences. “Access should never be a luxury,” he said. “With the right infrastructure and intent, we can build events that are inclusive by design – from booking to encore.”
